Frequently Asked Questions
Everything you need to know before hitting the court.
How do I choose the right pickleball paddle for my skill level?
Beginners should look for lightweight composite paddles for better control, while advanced players often prefer heavier carbon fiber paddles for increased power and spin. Check our 'Paddle Guide' for specific recommendations.
What is your return policy on used paddles?
We offer a 30-day 'Golden Rule' guarantee. If you aren't satisfied with your paddle's performance, you can return it within 30 days for a full refund or exchange, even if it has been played with.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days. We also offer expedited 2-day shipping options at checkout for players who need their gear before their next tournament.
Do you offer bulk discounts for clubs or local leagues?
Yes, we provide special pricing for orders of 10 or more paddles or bulk ball purchases. Please contact our sales team at [email protected] for a custom quote.
Are your paddles USA Pickleball (USAPA) approved?
The vast majority of our inventory is USAPA approved for tournament play. Look for the 'USAPA Approved' seal in the product description to ensure compliance.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Shop Pay and Affirm.